Submit a Warranty Claim

Use this form to report a problem with a service you booked with Bins Toronto: a bin rental, junk removal, equipment rental or tri-axle dump truck service. Typical claims include damage to a driveway or property during delivery or pickup, a bin or machine that did not arrive as scheduled, or rented equipment that did not work as expected.

Fill in your booking details, describe what happened and attach photos of the issue. Once you submit, our team reviews the claim, checks it against the booking record and contacts you by phone or email to confirm the next steps. Keep your invoice number handy, it speeds up the review.

What to include

• The name and phone number the booking was made under
• The service address and the delivery or pickup date
• Your invoice or booking number
• A short description of the problem and when you noticed it
• Photos of the damage or the issue, taken as soon as possible

Claims with complete details and photos are resolved faster. If anything is missing we will ask for it, which adds time to the review.

If the matter is urgent, call us directly at (647) 479-2152.